Privacy Policy At Joshua Altback Hair and Beauty Salon, we prioritize your privacy and are committed to using the information we collect solely to provide our services. We do not share or sell your information for any other purpose.
You can request a copy of the information we have about you at any time. Additionally, you can ask us to delete all identifiable information. Hair and Beauty Services We collect only the essential personal information needed to run our business effectively. This includes data you provide directly, such as your name and contact information. We do not acquire information about you from third-party sources. We maintain notes on the services you receive to ensure high-quality service. This may include your preferred hairstyle, color formulas, coffee preferences, and favorite stylists. By receiving services from us, you consent to us storing this information.
Depending on the service, we may need to ask for medical information. We will obtain your consent before storing any such details, which might include allergies, pregnancy, or injuries that could affect our services.
Appointment Confirmations and Reminders We will reach out to you via phone, email, or SMS to confirm and remind you of your appointments. By booking an appointment, you consent to these communications, but you can opt out at any time.
Service Feedback After your appointment, we may send an email or SMS asking you to rate our services and provide feedback. Your engagement in our services implies consent for this communication, but you can opt out at any time.
Marketing Communications We will only send marketing communications via SMS if you have given us explicit consent. Our marketing efforts are automated and based on your past services and purchases. For example, we may send you special offers for your birthday, if we haven’t seen you in a while, or for occasions like Valentine’s Day and Christmas. You can opt out of receiving these communications at any time.
Data Handling and Storage We use a reputable in salon software solution to deliver our services. These solutions store and process data only in our physical premises. The software company we use to keep your essential data is called Isalon. https://www.isalonsoftware.co.uk/ We only keep your data specifically your name, email and mobile phone number.
We also use an online booking platform connected to our appointment schedule. Services can be booked and paid for using our connected online platform.
You can contact us to:
• Discuss our Privacy Policy. • Request information we have about you. • Request the deletion of all identifiable information. • File a complaint.
